Frequently Asked Questions

Realtee is an AI-powered property document verification service designed specifically for Indian homeowners and property buyers. We analyze your property documents to identify potential issues, missing papers, fraud risks, and legal problems before you make a purchase.

Think of us as your first line of defense against property fraud and documentation issues.

No! You can use our basic verification service without any signup. Simply upload your documents and get your report. For premium features and to save your reports, you can optionally create a free account.

Most reports are generated within minutes. The exact time depends on:

• Number of documents uploaded
• Document size and quality
• Current server load

Typically, you'll receive your comprehensive report in under 10 minutes.

We accept all standard Indian property documents including:

• Sale Deeds and Purchase Agreements
• Title Deeds
• Encumbrance Certificates (EC)
• Property Tax Receipts
• Building Plan Approvals
• Occupancy Certificates
• Khata Certificates
• Gift Deeds
• Power of Attorney documents
• Society NOCs
• And more...

We support PDF, JPG, PNG, and scanned document formats.

Our AI performs comprehensive analysis including:

• Document Authenticity: Checks for signs of tampering or forgery
• Title Chain Completeness: Verifies all transactions in ownership history
• Missing Documents: Identifies gaps in documentation
• Legal Compliance: Checks stamp duty payments, registration details
• Property Details: Verifies consistency across all documents
• Encumbrances: Identifies mortgages, liens, or pending litigations
• Approval Status: Validates building and occupancy permits

Our AI can detect many signs of document manipulation such as:

• Inconsistent fonts or formatting
• Suspicious alterations or erasures
• Mismatched registration stamps
• Inconsistencies in property descriptions

Your comprehensive report includes:

• Property Health Score: Overall rating out of 100
• Executive Summary: Key findings and recommendations
• Document Analysis: Detailed review of each uploaded document
• Issues Identified: All problems, gaps, or red flags found
• Title Chain Review: Complete ownership history analysis
• Action Items: What you need to do next
• Risk Assessment: Overall transaction risk level

Absolutely. We take security very seriously:

• Bank-level encryption: All data encrypted with AES-256
• Secure transmission: TLS/SSL for all data transfers
• Access controls: Strict limitations on who can access your data
• Regular audits: Periodic security assessments
• Secure infrastructure: Data stored on protected cloud servers

No, we never share your documents or personal information with third parties. We only use your documents to:

• Provide you with verification services
• Improve our AI using anonymized data (no personal details)

Your documents are never sold or shared for marketing purposes. See our Privacy Policy for full details.

We retain your documents for 90 days to allow you to access your reports. After that, they are automatically deleted from our servers. You can request earlier deletion at any time by contacting us at [email protected].

We are officially launching soon. Rest assured, our pricing will be transparent, competitive, and designed to provide exceptional value for Indian property buyers.

Yes, we offer a 7-day money-back guarantee if:

• You haven't downloaded your verification report yet
• There was a technical issue preventing service delivery
• You're dissatisfied with the service quality

Contact us at [email protected] to request a refund.

Our service provides AI-powered analysis to help you:

• Identify potential issues quickly
• Make informed decisions
• Know what questions to ask your lawyer
• Save time in the verification process

We strongly recommend consulting with a qualified property lawyer before making any purchase decision, especially for high-value transactions.

Our AI has been trained on thousands of Indian property documents and maintains a 98% accuracy rate in identifying common issues. However:

• AI analysis is limited to the documents you provide
• Some sophisticated frauds may require human expert review
• We cannot verify information beyond what's in your documents

We continuously improve our AI's accuracy through machine learning and user feedback.

While we strive for maximum accuracy, our service is a tool to assist your due diligence, not a guarantee. We recommend:

• Using our report as one part of your verification process
• Engaging a property lawyer for legal review
• Conducting independent title searches
• Considering title insurance for high-value properties

See our Terms of Service for full details on limitations and liability.

We're here to help! You can reach us through:

• Email: [email protected]
• Contact Form: www.getrealtee.com/contact

We typically respond within 24 hours during business days (Monday-Friday, 9 AM - 6 PM IST).

Our reports are designed to be clear and jargon-free, but if you need clarification:

• Email us at [email protected] with your specific questions
• We'll provide explanations within 24 hours
• Premium users get priority support and phone consultations

Yes! If you're having trouble uploading documents:

• Check that files are in supported formats (PDF, JPG, PNG)
• Ensure files are under 50MB each
• Try a different browser if upload fails
• Contact our support team for assistance